Corona Regional Medical Center Health News
Spring 2009

Contents

 Home
 Message from the CEO
 REGIESM Speeds Up Hospital Registration
 Exceptional Doctors, Exceptional Service
 Got an Emergency? Count On Us.
 Heart Attack
Warning Signs
 "Mommy, I Think I Broke My Leg!"
 Calendar of Events
 Need a Doctor?
 Past Issues

www.Coronaregional.com

 Corona Regional Medical Center Health News

Corona Regional Medical Center Health News


Got an Emergency? Count On Us.

Photo of a doctor and patient
Compassionate care. Shorter wait times. Experienced, knowledgeable personnel. Expect all of this and more at the CRMC Emergency Room (ER). What makes our ER so special? Let us show you.

1. Getting Bigger to Serve You Better
We're growing with you. We just finished a two-year expansion project, and our "new" ER has 19 beds -- an increase of five beds. It features frontline technology, a more convenient nursing station and a bright, modern décor.

"We see more than 42,500 patients a year," says Michael Bear, MD, FACEP, a board-certified emergency medicine physician and Medical Director of Emergency Services at CRMC. "The expansion means we can provide high-quality and prompt care to even more patients in spacious, comfortable and attractive surroundings."

2. Great Staff, Great Care
A high-quality medical team is at the heart of any successful hospital. CRMC is no exception. You can be confident knowing that the doctors, physician assistants (PAs) and nurses who staff our ER are chosen based on rigorous criteria. The ER doctors are board-certified in emergency medicine, while the nurses and PAs are all trained in emergency medicine.

"We've got a phenomenal team here at CRMC," says Keith McCarty, MD, FACEP, Assistant Medical Director of Emergency Services. "We all work together effectively and thoughtfully to give patients the right care at the right time."

"We also have close working relationships with the other physicians here. This helps simplify the process when patients need specialty or inpatient care," Dr. Bear adds.

Many ER staff members are bilingual or have learned Spanish to better meet our patients' needs.

3. Rapid Response, Streamlined Service
"We don't wait until you're in an ER bed to start caring for you. In fact, more than half of our patients never need ER beds," Dr. Bear says. That's because of the innovative Rapid Medical Evaluation® (RME) program, developed by CEP America.

We'll assess you in a designated RME area, just after you enter the ER. If you have a less urgent problem, you might receive all the care you need without being sent to a bed. This often means you'll be discharged from the hospital faster, too.

"The program has cut waiting times, and it really boosts efficiency," Dr. McCarty says. "You often can get the care you need without having to wait long."

If you require an ER bed due to a serious condition, you'll be assigned one.

4. Quality Outcomes
At CRMC, you can be confident that you're receiving exceptional care. Our ER gets high marks on efficiency, treatment guidelines and patient satisfaction ratings. Examples include:

  • The ER's door-to-provider time (the number of minutes that elapse from the time patients arrive until they see a caregiver) averages 29 minutes, faster than most hospitals across the nation.
  • The ER's compliance with national core measures for serious conditions, like heart attacks and pneumonia, has been 100 percent over recent months. Compliance with these measures shows how well hospitals follow national guidelines for treating these common and serious conditions.
  • Patients are consistently very satisfied with the care at our ER, surveys show.

We're Here to Help
To find out more about the emergency services available at Corona Regional Medical Center, please visit www.coronaregional.com and click on Hospital Services A-K in the left column. Then click on Emergency Services.

Photo of Physician Assistant Jon Brummond
Physician Assistant Jon Brummond
Meet Our Physician Assistants!
If you come to our ER, you may be treated by one of CRMC's friendly physician assistants (PAs). These highly trained medical professionals perform many services usually provided by doctors. PAs can take your medical history, make diagnoses, develop treatment plans and even prescribe medications.

"Our PAs all have extensive experience in emergency medicine, and members of the community are extremely happy with their care," says Michael Bear, MD, FACEP, Medical Director of Emergency Services. "Some people even specifically request them!"

PAs also can:

  • Repair certain wounds
  • Treat joint injuries and fractures
  • Order and interpret X-rays, lab work and other diagnostic tests
  • Counsel patients on preventive care
"We have 17 PAs working in our ER, and their professionalism and medical expertise continues to impress me," says Keith McCarty, MD, FACEP, Assistant Medical Director of Emergency Services. "They know when to get the doctors involved, but it's not always necessary when treating some patients."

Logo of Corona Regional Medical Center 800 South Main St., Corona, CA 92882

Corona Regional Medical Center Health News